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Company

Email

Industry

Role

Objectives

Reduce machine downtime

Improve product quality

Increase service revenue

Reduce working capital in parts

Shorten time-to-insight

Improve customer experience

Value streams

After-Sales & Service

Design & Engineering

Sales & Merchandising

Quality & Operations

Supply Chain

Challenges

Data is distributed across multiple systems

Data quality is not trusted

Insights do not reach operational processes

No clear ownership for data

Too many ideas, unclear priorities

Ambition level

Digital readiness, use case discovery and practical next steps.T-Systems · MAM — Maturity Assessment Monitor